SERVICE & SUPPORT
Alamo Sign Solutions Ready-Set-Go Service
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Alamo Sign Solutions project
management services ensure
all of the details are covered from
design to install
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Step by Step assistance to ensure
that your display is installed and
functioning properly -
Ignite software training so you are
comfortable with creating
and sending messages to your display
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Your first message is created
by our graphics design department
so your display will stand out right
from the start
PRODUCT SUPPORT FOR ALAMO SIGN SOLUTIONS CUSTOMERS
Traffic Analysis
Alamo Sign Solutions offers a comprehensive traffic analysis as a free service to customers. This includes a study of the vehicle traffic and demographic data in the immediate area of the site where you are planning to place an outdoor digital sign. You'll then receive a complete report and an interpretation of the results, including a digital sign feasibility rating. The traffic analysis is an important early step in your purchasing decision - many customers are surprised about the incredible impact a digital sign can have on their business.
WARRANTY
Alamo Sign Solutions Limited Warranty covers all sign electronics and LEDs on your display for the first FIVE years and labor for the FIRST year. To the best of our knowledge, this warranty - five times longer than most - is the best in the sign industry.
TECH SUPPORT AND TROUBLESHOOTING
Our manuals and website contain extensive lists of frequently asked questions to help identify and fix trouble areas with digital signs and Ignite software. In addition, Alamo Sign Solutions tech support reps are available to answer questions six days a week. Our outstanding customer support record shows that there's a 9-in-10 chance you'll speak to a tech rep when
you call during business hours. If not, Alamo Sign Solutions gives you the option to leave
a message and we will return your call - usually within four minutes - so there's no need
to wait on hold.
Call: (210) 239-6777
E-mail: james@alamosignsolutions.com
DATABASE MANAGEMENT
Alamo Sign Solutions stores your digital sign's entire sales and installation history, including any tech calls you've made in the past. These records are invaluable when troubleshooting individual digital signs. There's no need to waste time repeating (or remembering) past installation or service history. We can serve you better and faster because everything is right at our fingertips.
SOFTWARE TRAINING
Alamo Sign Solutions provides Ignite software specialists to our customers that require training beyond what is available in our excellent self-tutorial owner's manual. Scheduled phone and online training courses with a live software specialist are available upon request to help with display designs, scheduling and more. Alamo Sign Solutions is also experienced in the following software platforms: Watchfire, Adaptive, Optec, and Daktronics. We get the job done right. Call our knowledgeable staff today!
CUSTOMER SERVICE
We welcome any digital signage questions and comments that you may have-no matter how big or small! CALL US TODAY!
Call for pricing today! (210) 239-6777
Request Your Quote
Or you can call us at (210) 239-6777